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About Us

When it comes to your online presence, speed is the best. That셲 why we셶e built our global infrastructure to deliver top speeds. Highly trained specialists run our infrastructure, which uses the latest technologies and resides in enterprise-grade data centers across the Asia region. We have 2 data centers, 1 operation center and 7 business partner centers in ASEAN region.

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Network

  • Dedicated to our customers hosting needs only
  • Always high-performance bandwidth
  • 3 network providers, for multiple redundancies
  • Fiber carriers enter at disparate points to guard against failure
  • Network topology and configuration automatically improves in real time
  • Configuration, co-developed with Cisco, guards against single points of failure at the shared network level (extendable to your VLAN environment)
  • Cisco and Juniper work with us to continually improve monitoring and security

Precision environment

  • N+1 redundant HVAC (Heating Ventilation Air Conditioning) system, ensuring duplicate system immediately comes online should there be an HVAC system failure
  • Every 90 seconds, all air is circulated and filtered to remove dust and contaminants
  • Advanced fire suppression systems

Core routing equipment

  • Fully redundant, enterprise-class routing equipment only
  • Fiber carriers enter at disparate points to guard against service failure

Physical security

  • Keycard protocols, biometric scanning protocols, and around-the-clock interior and exterior surveillance
  • Access limited to authorized data center personnel; no one else can enter the production area without prior clearance and appropriate escort
  • Every data center employee undergoes multiple and thorough background security checks before hire

Conditioned power

  • UPS (Uninterruptible Power Supply) for all servers
  • N+1 redundant UPS power subsystem, with instantaneous failover if the primary UPS fails
  • If an extended utility power outage occurs, our routinely tested, on-site diesel generators can run indefinitely

Network technicians

  • Networking and security teams must be certified and thoroughly experienced in managing and monitoring enterprise-level networks
  • Our Certified Network Technicians are trained to the highest industry standards

Our 100% Network Uptime Guarantee

Your business depends on reliable uptime. That셲 why we셶e designed and built our network for solid reliability봞nd backed it with our 100% Network Uptime Guarantee.

Network

1) KT Guarantees:
Network will be available 100% of the time in a given month, excluding scheduled maintenance.

2) Customer Advantages:
A credit of 5% of the monthly fee for additional hour of downtime, up to 100% of the monthly fee for the affected server.

Infrastructure

1) KT Guarantees:
Critical infrastructure systems, including power and HVAC, will be available 100% of the time in a given month, excluding scheduled maintenance.

Hardware

1) KT Guarantees:
Functioning of all hardware components and replacement of any failed component at no cost to the customer.

Virtual Machine Alert
Option 1.
  • Select Server (CPU/RAM)
  • : Server(VM) 1v core/1G memory
  • Operatoion System
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  • Comment
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